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For those patients whose primary language is Spanish

We urge patients to use the medical center’s professional interpreters. This is even if a Spanish-speaking patient may have a family member with them who speaks English as well as Spanish. Using our interpreters provides the best quality care by ensuring our medical professionals’ messages are communicated exactly and in a culturally appropriate fashion.

It’s important that our care givers use the services of a professional medical interpreter who has been specially trained and certified in interpreting medical terminology in a medical center setting. This ensures accurate communication across cultural differences and allows nurses and physicians to speak to the exact nature of a health issue without worrying that the patient is getting only partial information or incorrect information. It also protects confidentiality. Patients benefit in that the medical interpreter allows them to speak directly to the healthcare provider without difficulty.

Title VI of the Civil Rights Act of 1964 prohibits exclusion from services and discrimination on grounds of race, color and national origin among others. This extends to people with non- or limited-English proficiency and is why having trained medical interpreters on site at our medical center protects the patient, as well as the healthcare provider.

For all other languages

For our Spanish-speaking patients we use our staff interpreters whenever possible. When not possible, and for all other languages, we use the telephonic services of the Language Line. While not all hospitals provide in-person Spanish interpreters, all medical centers contract for over-the-phone interpreter services.

For deaf and ASL-speaking patients

For our American Sign Language speaking patients, we use video remote interpreters. It’s a lot like using Skype.

Please be sure to ask for an interpreter if needed.

English interpretation of taglines: Language assistance services, free of charge, are available to you. Call MCI TDD (800) 735-2929, MCI (800) 735-2922, Sprint TDD
(888) 877-5378, Sprint (888) 877-5379

Espa?ol (Spanish): ATENCI?N: si habla espa?ol, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al MCI TDD (800) 735-2929, MCI
(800) 735-2922, Sprint TDD (888) 877-5378, Sprint (888) 877-5379

繁体中文(Chinese): 注意：如果您使用繁体中文，您可以免費獲得語言援助服務。請致電 MCI TDD (800) 735-2929, MCI (800) 735-2922, Sprint TDD (888) 877-5378, Sprint
(888) 877-5379

Ti?ng Vi?t Vietnamese: CH? ?: N?u b?n nói Ti?ng Vi?t, có các d?ch v? h? tr? ng?n ng? mi?n phí dành cho b?n. G?i s? MCI TDD (800) 735-2929, MCI (800) 735-2922, Sprint TDD (888) 877-5378, Sprint (888) 877-5379

Tagalog (Tagalog – Filipino): PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa MCI TDD (800) 735-2929, MCI (800) 735-2922, Sprint TDD (888) 877-5378, Sprint (888) 877-5379

???(Korean): ??: ???? ????? ??, ?? ?? ???? ??? ???? ? ????. MCI TDD (800) 735-2929, MCI (800) 735-2922, Sprint TDD (888) 877-5378, Sprint (888) 877-5379 ??? ??? ????.

???????(Armenian): ?????????????? ??? ?????? ?? ???????, ??? ??? ?????? ????? ???????????? ???????? ??????????? ???????????????: ?????????? MCI (800) 735-2922, Sprint (888) 877-5379, TDD (???????) MCI TDD
(800) 735-2929, Sprint TDD (888) 877-5378

????? Persian (Farsi) ????: ??? ?? ???? ????? ????? ?? ????? ??????? ????? ????? ?????? ???? ??? MCI TDD (800) 735-2929, MCI (800) 735-2922, Sprint TDD (888) 877-5378, Sprint
(888) 877-5379 ????? ?? ????. ?? ???? ??????.

Русский (Russian): ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните MCI 1-800-735-2922, Sprint
(888) 877-5379 (телетайп: MCI TDD (800) 735-2929, Sprint TDD
(888) 877-5378).

日本语(Japanese): 注意事項：日本语を話される場合、無料の言語支援をご利用いただけます。MCI (800) 735-2922, Sprint (888) 877-5379（TDD: MCI TDD (800) 735-2929, Sprint TDD (888) 877-5378）まで、お电话にてご连络ください。

???????(Arabic): ??? MCI (800) 735-2922, Sprint (888) 877-5379- ??????: ??? ??? ????? ???? ?????? ??? ????? ???????? ??????? ?????? ?? ???????. ???? ????. (MCI TDD (800) 735-2929, Sprint TDD
1-888-877-5378)- ???? ???? ??????:

??????(Punjabi): ???? ???: ?? ????? ?????? ????? ??, ??? ???? ???? ?????? ???? ?????? ?? ???? ????? ???MCI (800) 735-2922, Sprint (888) 877-5379 (TDD: MCI TDD (800) 735-2929, Sprint TDD (888) 877-5378) '?? ??? ????

?????(Cambodian): ????????? ???????????????? ?????????, ?????????????????? ?????????????? ??????????????????????? ??? ???????? MCI (800) 735-2922, Sprint (888) 877-5379, (TDD: MCI TDD (800) 735-2929, Sprint TDD (888) 877-5378)?

Hmoob (Hmong) LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau MCI (800) 735-2922, Sprint (888) 877-5379 (TDD: MCI TDD (800) 735-2929, Sprint TDD (888) 877-5378).

?????(Hindi) ????? ???: ??? ?? ????? ????? ??? ?? ???? ??? ????? ??? ???? ?????? ?????? ?????? ???? MCI
(800) 735-2922, Sprint (888) 877-5379 (TDD: MCI TDD (800) 735-2929, Sprint TDD (888) 877-5378) ?? ??? ?????

???????(Thai) ?????: ???????????????????????????????????????????????????????? ??? MCI
(800) 735-2922, Sprint (888) 877-5379 (TDD: MCI TDD (800) 735-2929, Sprint TDD (888) 877-5378).