Accessing Virtual Visits With My网曝门事件Health
Getting ready for your virtual visit accessed through My网曝门事件Health
Before your visit
Some of our providers utilize a platform for virtual visits that is accessed via My网曝门事件Health. You will need to have an account with My网曝门事件Health, our online health hub, which gives you access to your personal health information including medical records, appointments, provider notes and more. If you haven鈥檛 yet registered for My网曝门事件Health, contact your provider鈥檚 office to get registered.
Validate you have the necessary technology in place. You will need a smartphone, tablet or computer with a working camera and microphone/speakers. If you don鈥檛 have this technology, please let the provider鈥檚 office know.
Your doctor will send you a link to an appointment you can access in the Appointments section of My网曝门事件Health. If the link is missing or it isn鈥檛 identified as a virtual visit, reach out to your doctor鈥檚 office to request a new link. If we have your current mobile phone number, you will receive a link to your visit in a text 15-30 minutes before your appointment. It will remind you what time your appointment is and you can join the video visit by simply clicking on the link.
If you plan to join your virtual visit from an iOS device (Apple iPhone or iPad), please be sure to unblock the camera and microphone for the Safari browser prior to your appointment. Follow the steps below.
- Open the Settings app on your device
- Scroll down to select the Safari browser
- Scroll down to select 鈥淐amera鈥�
- Confirm that "Ask" or "Allow" is checked
- Go back to all Safari settings and select 鈥淢icrophone鈥�
- Confirm that "Ask" or "Allow" is checked
The day of your visit
Before your visit, go to Appointments within My网曝门事件Health, search for the scheduled virtual visit appointment and click on the link. (Please note the video icon next to those appointments scheduled as virtual visits.) Click on Join Now.
You may be prompted to allow the use of your microphone and camera for this visit, click on Allow. If you choose Block, your provider will not be able to see or hear you in the visit.
Once the visit is completed, click the red phone icon to end the virtual visit session.
It is helpful to have the following available at the time of your appointment, along with any questions you may have for your provider:
- Health information you track (blood pressure, weight, fluids, etc.)
- Pill bottles
- Previous test results and imaging
After visit follow-up
- Your doctor may elect to have you schedule an in-person visit or virtual visit for your next appointment. A member of the office staff will schedule it at your earliest convenience.
- Your doctor can provide an option for you to receive a summary of your visit via mail or through the My网曝门事件Health patient portal.