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patient financial services

Financial Assistance

Your ability to pay should never stop you from seeking needed care

Contact us at (888) 311-1283 if you have concerns about paying for your services. We will assist you with a review of your financial situation to determine if you are eligible for financial assistance.

You can request financial assistance before, during, or up to 240 days after the first billing statement for those services or 12 months after you have paid for them.

If you qualify, we will give you free or discounted care for up to twelve months. You can apply again if you need more care.

Download the financial assistance policy.

Apply for Financial Assistance

Here are instructions and a form to fill out for financial assistance:

You may also start an application online by going .

If you need help or have questions, contact us at (503) 494-8551. We are open Monday through Friday 9 a.m. until 4:30 p.m.

The Oregon Health Authority also has information online about Oregonians. If you need assistance with applying to Medicaid our Medicaid Specialist team can help. Contact us at (503) 251-6807.

Financial Assistance Policy - Plain Language Summary

Appealing Financial Assistance

If you are denied financial assistance after providing an application and verification documents, and you believe the determination does not accurately reflect your current financial situation, you may appeal. To request an appeal, please complete the form below and include all appropriate details.